Do you need to book an intervention?

Use our time-saving booking service to rapidly programme an intervention with our authorized engineers. Simply chose your warranty type below and follow the easy steps.

Do you have an existing repair?

With the booking reference you received by e-mail, you can amend or cancel your intervention booking.
Our Customer Service

Our Customer Service

Our Hotpoint Contact Centre is at your disposal for advice on the maintenance of your product and for timely assistance in case of malfunction - every day we operate over XXXX calls, solving more than XXXX issues a year directly on the phone line. Call 02.20.30 for more information or to arrange an appointment with a local engineer.

* Your guarantee started the day you bought your appliance.
Highly specialized engineers

Highly specialized engineers

Hotpoint can count on an extensive network of XXX authorized service points throughout the country. Our XXX specialized technicians are trained in the Technical Center of Excellence and are equipped with the most modern tools to repair and refurbish your appliances in the fastest, most reliable and longest lasting way. If you have a problem with your product, please contact your nearest service centre through our service hotline or book your service online.

Do you need a fast support?

Select the appliance category and save time and effort with our troubleshooting solution!